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Home>AS 8018.2-2004

AS 8018.2-2004

AS 8018.2-2004 ICT service management - Code of practice for service management

standard by Standards Australia,

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Adopts BS 15000-2:2003 which recommends common terminology for service providers; give a common basis for improvements in services and provide a framework for use by suppliers of service management tools.

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File Size: 1 file , 700 KB

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