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Home>AS 3906-2004

AS 3906-2004

AS 3906-2004 Quality of service - Guide to customer expectations

standard by Standards Australia, 01/01/2004

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Provides guidance to suppliers of services and products in identifying and understanding customer expectations as a focal aspect of the design and development of services, products and systems to achieve customer satisfaction.

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Published: 01/01/2004File Size: 1 file , 220 KB

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